Blog
Playbooks for chat-first growth.
Stories, data, and practical guides on selling and supporting over chat.
Follow up without lifting a finger: drip sequences
Build a series of follow-up messages once, then enroll any contact straight from an automation, sent over minutes, hours, or days.
Stop guessing: measure support quality with CSAT, NPS & analytics
Xyra Chat now asks customers to rate a conversation when it closes, and rolls volume, replies, handoffs, leads, and satisfaction into a single Analytics view.
Add live chat to your website in one snippet
Drop a chat bubble on any site with one copy-paste snippet, no Meta account, no developer, and let your AI answer the first questions while every message lands in the same inbox as your other channels.
Why we built Xyra Chat
The moment we realised teams were running customer chat across six different apps, and decided to fix it.
WhatsApp vs Instagram for customer support: the data
Where your customers actually want to message you, and where they convert fastest. The numbers may surprise you.
How to set up an AI lead-capture bot in 10 minutes
A practical walkthrough: from connecting your first channel to capturing your first qualified lead, in under ten minutes.
The €5,000 customer message you missed last quarter
An e-commerce store walked us through their inbox. We found one missed message worth €5,000. Here's how the numbers stacked up.
Migrating to Xyra Chat from another tool: a 30-minute guide
Moving your inbox, automations and templates over without losing context, a practical, vendor-neutral migration guide.